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Copy sent data to new survey or edit existing survey tools not working

Question asked by dailya on Jan 25, 2018
Latest reply on Sep 13, 2018 by dailya

From the Sent box

Copy the sent data to a new survey: I want to replicate surveys but when I create a copy from my completed survey many of the questions do not carry over the attributes. My new copy has blank fields that should be attributed.


Edit and resend survey: I need to go back later and make changes to previously submitted surveys. Same problem as above where many fields that were previously attributed are now blank again. Where did my data go? 


I checked the database the survey writes to and it looks like the data is there for submitted surveys, but to field crews filling out surveys, it looks like the data is lost and they now have to go back and redo all of those fields. What might be causing these issues?