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Issues Uploading Logo to ArcGIS Online

Question asked by jmriggsbee on Jan 19, 2018
Latest reply on Jan 19, 2018 by KCullen-esristaff

I am having issues uploading my organizations logo to arcgisonline. it was created in inkscape, and converted to an png. It is about 16kb in size.  I downsized it to 50px x 50px, which is below the recommended dimensions. I get this icon when I try to upload my image.No popup is generated for this error. Does the icon mean 'Do Not Save' or 'Image is not saved?' I dont want to update the existing and not be able to restore it if is the former.


Has anyone else had these issues? And does anyone know when SVG's will be compatable for the logo. The resolution between the two is lightyears apart.