World Imagery stuck in low resolution.

Discussion created by Shorvok on Jan 18, 2018
Latest reply on Mar 8, 2018 by

Previously for months now I've been occasionally using the base world imagery that's available from the add basemap menu.


Normally it's resolution changes based on the scale but the other day my arcmap crashed and ever since it is stuck in the low resolution as if I was zoomed out to like 1:25,000 or more and I can't get the nicer sharp imagery back. I've tried clearing caches, deleting cache files, removing and readding the imagery and all kinds of things but nothing changes it.


Has anyone experienced an issue like this? I'm on ArcMap 10.2