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Attachments not downloading - Collector for ArcGIS

Question asked by ddalalesriuk-esridist Employee on Jan 16, 2018

In the Collector App, we are unable to view / download attachments from a feature service that were uploaded either via a portal webapp (WAB) or the portal map viewer.

 

We can only view attachments created in Collector itself.

 

However, Attachments created in collector can be viewed in the portal webapp (WAB) , the portal map viewer as well as collector itself.

 

Environment :

Portal for ArcGIS 10.5

ArcGIS Server 10.5

Oracle Enterprise GDB 12c

Collector for ArcGIS (Windows) v 17.0.3

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