Workforce Reports for Managers?

Discussion created by ElizabethB_SantaRosaGIS on Jan 12, 2018
Latest reply on Mar 1, 2018 by ElizabethB_SantaRosaGIS

Is there a way to run reports on Workforce statistics, such as how many tickets are opened/closed by worker, or to show the time between opening or closing a ticket?  We've been using Workforce for several of our departments since last year and our IT Manager would like to be able to run reports that generate just basic statistics such as those. Is that available in Workforce?