AnsweredAssumed Answered

Can't download Arc after computer got wiped.

Question asked by juliusdurhamuniversity on Jan 9, 2018
Latest reply on Jan 9, 2018 by Dan_Patterson

My computer got wiped and I am trying to redownload ArcMap. 


I had an authorisation number, which I used prior to my laptop being wiped. Now when I try to redownload ArcMap, I am given the same authorisation number, however the number is a one time use only code so I can't actually get ArcMap back onto my laptop. Is there a way to get a new code so I can get ArcMap on my laptop once more?