AnsweredAssumed Answered

Unable to download ArcGIS

Question asked by MaiTadanashe on Dec 15, 2017
Latest reply on Dec 15, 2017 by MaiTadanashe

Hi,

I am asking for help. I am unable to download ArcGIS for desktop and Pro? I have followed instructions presented on "ArcGIS for Desktop Student Trial software Instructions " but I am encountering challenges with downloading ArcGIS for desktop and Pro.

 

When I click the download button I keep getting this message "Access Denied, You don't have permission to access "http://software.esri.com/software/arcgis/10.3.1/ArcGIS_Desktop_1031_145699.exe?" on this server. Reference #18.1da3c129.1513248442.b6b966b".

 

My computer is running on Windows 10. I have also tried downloading on multiple browsers but I am not granted permission to proceed. Please help me to proceed with the downloads.

 

Regards

 

Phyllis

Outcomes