Cannot be added to the map

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12-13-2017 01:17 PM
CharlesGartside1
New Contributor II

I have a Feature Layer that has been live for 8 months or so, and all of a sudden I am getting a message "...Cannot be added to the map." when trying to view the map.  When I try to add the layer back to the map, I get the message "Unavailable" in the Search for Layers pane. And when trying to access the Data tab, I see a message "There was an Error."

Has anyone else experienced this?  There hasn't been any changes to this Feature Layer in over 8 months, and it just started doing this.

Thanks, 

Charles

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CharlesGartside1
New Contributor II

Whelp.. After contacting ESRI Customer support, it was determined that I needed to clear my cache.  This resolved the issue.  

Thank you for the reply

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2 Replies
ChrisWhitmore
Esri Regular Contributor

Hi Charles,

Is this a publicly shared layer? If so, possible to provide the link?

Thanks,

Chris

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CharlesGartside1
New Contributor II

Whelp.. After contacting ESRI Customer support, it was determined that I needed to clear my cache.  This resolved the issue.  

Thank you for the reply

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