this account does not have an arcgis pro named user license

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12-12-2017 09:05 AM
GregJohnson6
New Contributor II

Just trying to open the desktop version.  I'm specifically interested in ArcMAP right now.  Every time I try to launch ArcGIS Pro, I get the above message, then a login loop.

I just want to open the desktop version of this tool.  I started my trial late last week... What am I doing wrong?  Why is this so hard?

Thanks,

Greg

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DanPatterson_Retired
MVP Emeritus

Were you following the instructions on this page for installation, registration and starting the program?

http://pro.arcgis.com/en/pro-app/get-started/install-and-sign-in-to-arcgis-pro.htm

They may not seem intuitive, but that is the way that you have to get things to work

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2 Replies
DanPatterson_Retired
MVP Emeritus

Were you following the instructions on this page for installation, registration and starting the program?

http://pro.arcgis.com/en/pro-app/get-started/install-and-sign-in-to-arcgis-pro.htm

They may not seem intuitive, but that is the way that you have to get things to work

GregJohnson6
New Contributor II

thanks, yeah, I had to assign the licenses

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