AnsweredAssumed Answered

Going offline or transfer custom base maps with itunes 12.x?  (i.e. side-load)

Question asked by rastrauch Champion on Dec 11, 2017
Latest reply on Dec 15, 2017 by rastrauch

I did an update to the latest iTunes yesterday, and after the update and on startup, a window popped up that said "apps" are no longer managed thru iTunes and only online thru the store (paraphrasing).  This makes the instruction for 

Go offline—Collector for ArcGIS | ArcGIS   obsolete.  I could also not find the mapped iPad in my File Explorer.

So I think that would also break the instructions for copying a .tpk directly to you device as explained

Prepare basemaps for offline use—Survey123 for ArcGIS | ArcGIS   and may affect use of other esri apps offline too.


Has anyone found a work around for this?  Am I the only one with this issue? 


Note:  older ipad (ios 9.x...can't upgrade to 10.x)...tried on both a Win7 and win10 machine.  I did not log into the itunes store when I tested.


ArcGIS Survey123