AnsweredAssumed Answered

showstopping Android bug: can't open surveys anymore

Question asked by guivdko on Dec 11, 2017
Latest reply on Dec 18, 2017 by Philip.Wilson-esristaff

So here's an absolute showstopper...

 

When I open Survey123 on Android I can't open any of my surveys. From the "my surveys" screen all the available surveys ar completely unresponsive to touch. When I try to open up a form from a webmap through the url-scheme it just hangs at the "my surveys" screen as well and doesn't open the form.

 

What I've tried so far to fix this:

  • reinitialise the Survey123 database through the app
  • re-download the forms/try out different forms
  • reinstall the app

 

Specs:

  • Android 7.0
  • Samsung Galaxy S6
  • Survey123 2.5.44 for Android

 

 

Anyone else have this? Sollutions?

Outcomes