I updated Survey Connect to the latest version (2.5.44). When I add a geopoint question and try to configure the map view, none of the map types seem to be working any more. When I click the map in my geopoint question neither the default view or the home icon will load any map content. In settings/map, I've tried all of the default map types and multiple zoom extents and home locations and I get nothing but a blank gray screen with no map loaded behind it. I haven't had this issue in other versions so I and am wondering if something changed or if anyone else is experiencing this same problem (see attachments)?
Hi Adam,
What version of windows are you using? And, to double-check, you are able to view the basemaps in ArcGIS Online via a web browser, yes?
Online basempas work in surveys I previously published. This new survey built in the new version I have not loaded to AGOL. I noticed the maps not working during testing. I am running windows 7. It maybe just a glitch with my machine not loading data (I've seen the gray screen before but it usually loads after a while or after restarting or at zoomed out extents). Yesterday I thought shutting down and restarting may fix the issue, but today I get the same thing. I just want to make sure there aren't new settings I need to configure or compatibility issues I'll run into when publishing or loading to mobile devices due to this new version.
Hi Adam,
There's been no change to how the map works in Survey123 with 2.5; hopefully this is a temporary glitch.
Thanks James. I will go ahead and publish. Its most likely just an issue on my machine.