AnsweredAssumed Answered

Rster/GRID appears offset by 1 mile to east in ArcMap for ONE User

Question asked by danielri on Dec 6, 2017
Latest reply on Dec 11, 2017 by Dan_Patterson

In ArcMap 10.5.1 I have a user whose Raster GRIDS would not appear in her MXD after upgrade (from ArcGIS 10.3.1). We resolved this by running the Build Pyramids and Statistics tool on the users data. This allowed the GRIDS to appear on the map,  but now the GRIDS appear to be offset to the east by about 1 mile form the underlying geometry (e.g., a road feature class) when seen in Data View in ArcMap.


When other users login to the same machine and load the same GRID and road layers the data lines up as expected.


We have already cleared the normal.mxt, HKLU for the users registry, and repaired ArcGIS Desktop 10.5.1. As stated, the odd thing is only one user on the machine has the problem. When other users open the same MXD (when logged in as themselves) they don't have the issue.