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Previously entered information not visible when survey reopened from inbox

Question asked by jhpatrol on Dec 2, 2017
Latest reply on Dec 5, 2017 by JHasthorpe-esristaff

I have a survey that must be completed by three different people in on three different devices.  When (step 1) my dispatcher submits the basic information, the next worker (step 2) opens the survey from Inbox, then submits, then (step 3) our clinic staff opens the survey again from Inbox to complete the form.  Each time the survey is opened from Inbox,  almost all previous information collected is not visible, and thus, not visible for the second and third workers.  It is important these fields are visible to each step due to a series of calculations that pre-populate fields further down in the survey.  Is there a trick to making these fields 100% visible each time the survey is opened from Inbox?


I have attached the excel file.  thanks!