AnsweredAssumed Answered

Cannot Upload .HEIC photos to Survey123 field app

Question asked by geethaka.fernando_ACTGOV on Nov 27, 2017
Latest reply on Nov 27, 2017 by JHasthorpe-esristaff

After updating my iPhone to iOS 11, I have noticed that my photos are in .HEIC file format rather than the usual .jpg format.

 

But, these files cannot be uploaded via the Survey123 field app.

 

To get around this, I have reverted my camera settings to take .jpg rather than .heic

 

But, it would be great if this could be fixed ASAP. As, most of my clients are on ios11

 

THANKS

 

James TedrickMichael Kelly

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