I am configuring my first Workforce app and would like to know if I should install the Workforce app on my portal or just use the On-Line app?

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11-27-2017 06:37 AM
SteveBranson
New Contributor II

Is there any literature out there (white papers, etc) that describes factors to consider when deciding whether to use On-Line Workforce app vs installing Workforce on hosted Portal?  I would like to get the architecture correct before configuring my first app.  Thanks for any assistance you can provide.

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XanderBakker
Esri Esteemed Contributor

Simple question: is your Portal behind a firewall / not accessible from mobile devices in the field? If so, it would probably be better to use ArcGIS Online. If not, you can decide where you want the services to be created in Portal or ArcGIS Online. Another question comes to mind; the field workers, are they named users part of Portal or part of ArcGIS Online?