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upscaled version for high resolution monitors

Question asked by mackenzieesri on Nov 16, 2017

I bought a new laptop a couple months ago and the screen resolution is approaching 4k (3840 x 2160).  Local tech support says this is likely the reason that ArcGIS (and a couple of other programs) are ridiculously tiny when they open.  The start-up prompt is about half the size I would normally expect it to be, the menu options along the top are fine once it opens, but the icons are so tiny as to be unusable.  Local support said to find out if the Esri has an "upscaled version" developed to function properly on higher resolution screens...can anyone help?  Has anyone else had this problem?  If so, what was your solution?  Thanks!!