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Custom Template not working; infinitely spinning icon.

Question asked by heinrich1223 on Nov 3, 2017
Latest reply on Nov 21, 2017 by heinrich1223

Hello,

I am having a problem using a custom template to print. I am fairly certain that the form itself is correct, but the printing is where the issue is. The default template does print normally. However, when the print button is pressed on the custom template, the icon constantly spins. The blocks of errors are as follows:

 

vendor.bundle.js:1 ERROR TypeError: Cannot read property 'toFixed' of undefined
at t.ngOnChanges (/assets/js/7.chunk.js:1)
at _n (vendor.bundle.js:1)
at hr (vendor.bundle.js:1)
at cr (vendor.bundle.js:1)
at Vr (vendor.bundle.js:1)
at Object.S.╔Ávid.n [as updateDirectives] (/assets/js/7.chunk.js:1)
at Object.updateDirectives (vendor.bundle.js:1)
at ur (vendor.bundle.js:1)
at kr (vendor.bundle.js:1)
at wr (vendor.bundle.js:1)
at ur (vendor.bundle.js:1)
at kr (vendor.bundle.js:1)
at wr (vendor.bundle.js:1)
at ur (vendor.bundle.js:1)
at kr (vendor.bundle.js:1)
w @ vendor.bundle.js:1


vendor.bundle.js:1 ERROR Error: Uncaught (in promise): TypeError: Cannot read property 'printMap' of undefined
TypeError: Cannot read property 'printMap' of undefined
at /assets/js/7.chunk.js:1
at new t (polyfills.bundle.js:1)
at t.getDataForQ (/assets/js/7.chunk.js:1)
at /assets/js/7.chunk.js:1
at Array.forEach (<anonymous>)
at t.prepareDataForCustomPrint (/assets/js/7.chunk.js:1)
at t.generateReport (/assets/js/7.chunk.js:1)
at Object.handleEvent (/assets/js/7.chunk.js:1)
at Object.w [as handleEvent] (vendor.bundle.js:1)
at Object.handleEvent (vendor.bundle.js:1)
at ie (vendor.bundle.js:1)
at vendor.bundle.js:1
at HTMLButtonElement.<anonymous> (vendor.bundle.js:1)
at t.invokeTask (polyfills.bundle.js:1)
at Object.onInvokeTask (vendor.bundle.js:1)
at /assets/js/7.chunk.js:1
at new t (polyfills.bundle.js:1)
at t.getDataForQ (/assets/js/7.chunk.js:1)
at /assets/js/7.chunk.js:1
at Array.forEach (<anonymous>)
at t.prepareDataForCustomPrint (/assets/js/7.chunk.js:1)
at t.generateReport (/assets/js/7.chunk.js:1)
at Object.handleEvent (/assets/js/7.chunk.js:1)
at Object.w [as handleEvent] (vendor.bundle.js:1)
at Object.handleEvent (vendor.bundle.js:1)
at ie (vendor.bundle.js:1)
at vendor.bundle.js:1
at HTMLButtonElement.<anonymous> (vendor.bundle.js:1)
at t.invokeTask (polyfills.bundle.js:1)
at Object.onInvokeTask (vendor.bundle.js:1)
at new m (polyfills.bundle.js:1)
at c (polyfills.bundle.js:1)
at c (polyfills.bundle.js:1)
at polyfills.bundle.js:1
at t.invokeTask (polyfills.bundle.js:1)
at Object.onInvokeTask (vendor.bundle.js:1)
at t.invokeTask (polyfills.bundle.js:1)
at e.runTask (polyfills.bundle.js:1)
at a (polyfills.bundle.js:1)
at HTMLButtonElement.invoke (polyfills.bundle.js:1)
w @ vendor.bundle.js:1


data Failed to load resource: the server responded with a status of 404 (Not Found)
707 Failed to load resource: the server responded with a status of 504 ()

 

What could be the problem? I have tried using my intended custom form, and I have also created a blank word document that only has one placeholder to fill that would be text.

 

It should be noted that this problem is while using an existing feature layer (~3000 records, of course printing only one) with all of the same fields that went into my Survey123 survey.

 

I did test a custom form with a completely new survey (a dummy test), and the custom form worked fine for that as a download link to the word document filled with survey information.

 

Any help would be greatly appreciated.

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