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Can't Access Insights "you don't have permission to access Insights for Arc GIS"

Question asked by ahmed.hussiney on Oct 29, 2017
Latest reply on Jan 24, 2018 by CCleveland-esristaff

Hi I have installed #insights, then imported a valid entitlement, and I am logged in as a level 2 user, but when I try to open Insights it show invalid redirect URL and after some researchers in GeoNet I found a solution for invalid redirect URL issue by settings app redirect URLs for both http and https , but then It keep show me "you don't have permission to access Insights for Arc GIS" although I am logged in with user who is admin and level 2 with permission for insights license, any recommendataion how to fix this ??

You don't have permission

 

My user permission

 

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