Can't Access Insights "you don't have permission to access Insights for Arc GIS"

[ahmed_hussiney]

Hi I have installed #insights, then imported a valid entitlement, and I am logged in as a level 2 user, but when I try to open Insights it show invalid redirect URL and after some researchers in GeoNet I found a solution for invalid redirect URL issue by settings app redirect URLs for both http and https , but then It keep show me "you don't have permission to access Insights for Arc GIS" although I am logged in with user who is admin and level 2 with permission for insights license, any recommendataion how to fix this ??

###

[XanderBakker]

In Portal, did you assign a Insights licence to your user?

[ahmed_hussiney]

 Yes I did that 

[CraigCleveland]

Did you find resolution to this issue?  I'm seeing the same thing, and cannot find a fix...

[WilliamDeGraw]

JD was getting this message today. He had the license but was set as a USER role. After I elevated him to Publisher role...screen block was removed.

[CraigCleveland]

Thanks for the response Ernie.  To utilize Insights you must be an L2 user, have an Insights licensed assigned to you, and be in the publisher role.  In my case all of those things are in place, but the problem still persists...

[AravindStoryMaps]

Hi Ahmed & Craig, 

Sorry for the late reply to this. Are any of you still having issues with this in Insights for ArcGIS for any named users of Portal?

Thanks,

Aravind

[CraigCleveland]

Yes, I've still got issues with this.  No resolution to date...

[ammaralotoom1]

Hi All ,

Did any one solve it? I have the same issue ..

Thanks ,

Ammar

[CraigCleveland]

Hey Ammar,

Unfortunately I have not been able to solve this to date.

Craig