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ArcGIS Explorer Desktop question - Map Services

Question asked by debasisc on Oct 27, 2017

For imported shape, I can click and see the attributes. But when I ingest External Map Services, the objects appear on Map. But I cannot click to see the attributes. Of course things work fine when I work using ArcMap desktop. Is this a known gap or limitation of the free tool? Also, unlike in ArcMap, I do not see the IDENTIFY icon in (free) ArcGIS Explorer Desktop. Thanks