AnsweredAssumed Answered

Login redirect after generating token through F5

Question asked by ebrown123 on Oct 26, 2017
Latest reply on Jan 12, 2018 by bharvey@power

I have a puzzle. Any thoughts or ides on what the cause could be would be greatly appreciated.

 

Our setup is URL<->F5<->Web adaptor<->ArcGIS

 

Our server is only over Https. This issue existed when it was both http & https, so that is not the issue.

 

I can generate a token on localhost, append the token and presto-change the token works over and over no issues.

I can generate a token through web adaptor to and presto-change the token works over and over no issues.

When I generate a token through the F5, I can but when I try and use the token I am brought to the login page.

I have identified that this an F5 issue. Since using localhost bypasses the F5, and using web adaptor bypasses the F5. But I don't know why this might happen. F5 is bridged 443 to 443, and has a 80 to 443 redirect. There is a signed certificate and the connections all work. It's just the tokens that do not.

 

Any ideas?

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