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Group level sharing in storymap - item not accessible to users in other organizations

Question asked by eendrulat on Oct 24, 2017
Latest reply on Oct 24, 2017 by OEvans-esristaff

I run into an issue with a public storymap that contains private content (webmaps, apps, etc.) shared to a group. Viewers that are Members of the shared group, but not a member of the 'parent' organization for the webmap or app are unable to access. 


For example:

  • Parent Storymap owned by organization X (Public-level sharing)
  • Embedded webmap owned by organization X (Shared to 'private' group)
  • Embedded webmap displays correctly for individual from org. X (member of private group) but not for individual from organization Y (also member of 'private' group) - no error displayed via the browser, just a blank screen with following error via Developer tools:

    {"error":{"code":403,"messageCode":"GWM_0003","message":"You do not have permissions to access this resource or perform this operation.","details":[]}}


I searched through GeoNet, couldn't find any reports of something similar - I'm interested if anyone has any suggestions on how to resolve this!