cjwisdh

Poor Performance on Mobile

Discussion created by cjwisdh on Oct 18, 2017
Latest reply on Jan 1, 2018 by ZWang-esristaff

I have a survey created with the web designer.  It is a bit lengthy and does include skip logic.  The survey behaves as expected on desktops.  However, the form responds slowly to scrolling and selections on mobile devices using a browser.  For example, when simply selecting a radio button, it takes up to 3 seconds (e.g. on a galaxy 7 with chrome via 4g or wi-fi) for the radio button to appear as selected. I've tested shorter surveys on mobile devices and have not had this issue, so it appears to be a function of either survey length and/or logic.  Is this a known issue?  Is there a work-around?  Any suggestions appreciated.  Switching to the mobile app is not preferred.

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