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Trouble with visibility range in Arcgis Online

Question asked by aeincmo on Oct 17, 2017
Latest reply on Oct 17, 2017 by cconnollyesriuk-esridist

I have a Mosaic dataset of jpegs stored in a geodatabase that will be used online as a basemap.  I can open it up just fine in Pro and zoom in.  When I go to publish it as a Tiled Layer Type, it uploads fine, but when viewing it, I cannot zoom in as very far (4,514  Street is the furthest I can go). 

I have tried multiple different ways to fix the problem:

   1.  When sharing, I have increased the Level of Detail all the way.

   2.  I have Cache automatically on the sever and manually on the server.

   3.  Online, I have gone into the settings and changed the visibility setting, only to have them changed back when zooming in.

 

The only think I haven't done is build the tiles.

 

Does anyone have any ideas on how to get my image to zoom in further?

 

Thanks.

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