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10.5.1 Spatial Analyst Issue:  Close WindowERROR updateParameters Syntax Error

Question asked by hkp250 on Oct 13, 2017
Latest reply on Mar 12, 2018 by ad_tudresden

I am trying to use the exploratory regression tool in 10.5.1 Education edition and am getting this error message:

"Close WindowERROR  updateParameters Syntax Error: Runtime error Traceback (most recent call last): File "e:\desktop10.5\ArcToolbox\Toolboxes\Spatial Statistics Tools.tbx#ExploratoryRegression_stats.UpdateParameters.py", line 2, in File "e:\desktop10.5\ArcToolbox\Scripts\SSUtilities.py", line 26, in import WeightsUtilities as WU File "e:\desktop10.5\ArcToolbox\Scripts\WeightsUtilities.py", line 22, in import SSPanelObject as SSPO File "e:\desktop10.5\ArcToolbox\Scripts\SSPanelObject.py", line 18, in import pandas as PANDAS File "E:\ArcGIS10.5\lib\site-packages\pandas\__init__.py", line 22, in from pandas.compat.numpy import * File "E:\ArcGIS10.5\lib\site-packages\pandas\compat\__init__.py", line 36, in from unicodedata import east_asian_width ImportError: DLL load failed: %1 is not a valid Win32 application.  Click for more detailed information." 

I saw something about adding a path file which appeared to be a fix in an earlier version, but don't know where to find the necessary file or where to insert the command.  I've already tried doing a repair, then renaming the toolbox file and another repair, and have background processing turned off.  It is all the Spatial Analyst tools at issue, Getis-Ord General G gives this similar error:

"Traceback (most recent call last):   File "e:\desktop10.5\ArcToolbox\Scripts\GeneralG.py", line 15, in <module>     import SSUtilities as UTILS   File "e:\desktop10.5\ArcToolbox\Scripts\SSUtilities.py", line 26, in <module>     import WeightsUtilities as WU   File "e:\desktop10.5\ArcToolbox\Scripts\WeightsUtilities.py", line 22, in <module>     import SSPanelObject as SSPO   File "e:\desktop10.5\ArcToolbox\Scripts\SSPanelObject.py", line 18, in <module>     import pandas as PANDAS   File "E:\ArcGIS10.5\lib\site-packages\pandas\__init__.py", line 22, in <module>     from pandas.compat.numpy import *   File "E:\ArcGIS10.5\lib\site-packages\pandas\compat\__init__.py", line 36, in <module>     from unicodedata import east_asian_width ImportError: DLL load failed: %1 is not a valid Win32 application." 

Any ideas?

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