AnsweredAssumed Answered

What type of notifications are used for Workforce for ArcGIS in iOS?

Question asked by PPathak-esristaff on Oct 13, 2017
Latest reply on Oct 14, 2017 by cgillgrass-esristaff

 

Hi Everyone,  

 

I would like to know if Workforce for ArcGIS iOS uses APN's notifications? 

 

The following FAQ describes the kinds of notifications of Workforce for ArcGIS. 

http://doc.arcgis.com/en/workforce/project-owner/faqs-project-owner.htm#anchor10 

The documentation suggests "if the app is in the background, Apple notifications are used, which are less predictive. The notification timing is based on the frequency with which you use the app. So notifications for more frequently used apps come in faster than new or less-used apps." 

 

I am working with a customer who planning to use Workforce for ArcGIS with Portal for ArcGIS. The user can not use iOS Remote Notifications (APN's) in their network for some reason. The IP address that the APNs is using is unavailable in their network. Therefore, they need to know what type of iOS notification Workforce is using and whether it uses APNs. 

 

Any insight on this would be really helpful. 

 

Regards,

Pinak

Outcomes