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ArcMap will not allow sign in to Arcgis Online

Question asked by AGO_104888 on Oct 10, 2017
Latest reply on Oct 10, 2017 by AGO_104888

I am trying to create a web app using ArcMap to set up the layers - but cannot get ArcMap to allow me to sign on to ArcGIS Online under File (option in menu)?  The option is greyed out, as well as What am I missing?