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ArcDesktop crashes when trying to add a database connection

Question asked by buehlerd on Oct 10, 2017
Latest reply on Oct 13, 2017 by buehlerd

Using ArcGIS Desktop 10.3.1.  A user reported that both ArcMap and ArcCatalog crash when double clicking add database connection.  I saw it crash, and then logged in with two different users with no problems.  I ran a repair just to be sure with no success resolving the users issue.  I am pretty sure it is a user profile issue.  Any suggestions on how to fix this issue?