AnsweredAssumed Answered

ArcGIS Online Basemaps Not Available

Question asked by malcolm85 on Oct 5, 2017
Latest reply on Oct 9, 2017 by KGerrow-esristaff

The ArcGIS online Basemaps are not loading in my AGO organization. Additionally they are not loading in ArcPro 2.0. The existing basemap displays in the map, but I cannot change the basemap. I also cannont change basemaps in the explorer App and Collector App, both for iPad ios11.

They are available in ArcMap 10.5. Is there and update/issue going on? Basemaps were working fine, 10/04/2017



Not working on 10/5/2017 and now morning of 10/6/2017


No Basemap ArcGIS Online

No Basemap ArcProBasemaps in ArcMap