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Cannot publish any new image service (see dmp file attached)

Question asked by mik1971 on Oct 4, 2017
Latest reply on Oct 5, 2017 by rastrauch


Local ESRI support cannot reproduce this issue -  please help!

ArcGIS Desktop and Server 10.3.1

Steps to reproduce are ALL in the following list


1·         I stopped some running image service (service1)
2·         I opened Service Properties
3·         I pressed Caching---Advanced Settings - crashed


Currently (after 1,2,3), I cannot publish a new image service 
4          I try to publish a mosaic dataset as Image Service (different name from service1)
5·         I have Service Properties opened
6·         I press Caching – crashed (the same error window)