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Changes to the school's organizational account

Question asked by GISPETE on Oct 3, 2017
Latest reply on Oct 4, 2017 by KGerrow-esristaff

I have retired from my school district but am still managing their organizational account. Originally I set up a special email [GISadmin@coventryschools.netso that I could help individuals  with password changes or access to their accounts.Since I am no longer a member of the school district I have lost access to the accounts. How do I change the special email contact to an email that I can get and still be able to manage this account? Do I have to delete all the members and then re-add them with the new email contact?