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iOS Collector 17.0.3 Keeps logging out users

Question asked by dbecker88 on Oct 2, 2017

ArcGIS Enterprise 10.5, Collector iOS17.0.3.

 

Users get to the field, outside of WiFi coverage and after launching Collector on their iPad Mini are prompted to Login? Before leaving the office, they downloaded the map and NEVER logged out.

 

How do users stay logged into our Portal in Version 17.0.3?

 

thanks.

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