AnsweredAssumed Answered

Hazus compatibility with 10.5.1?

Question asked by zhickman@nps.gov_nps on Sep 29, 2017
Latest reply on Nov 20, 2017 by

Hi All,


I just downloaded the latest Hazus and I'm running on 10.5.1. My IT guy said that it should be backwards compatible but I'm getting errors every time I try to create a region, as well as when I try to import the data from the virtual campus flood training as well. I'm not sure what the problem is.  


The first is 0X80004003 Invalid Pointer and the second is that the thread could not be created.  


Is this something that the patch would fix?  It throws errors every time I try to open the patch as well.  "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program.  Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."