AnsweredAssumed Answered

Can't add specific username

Question asked by Greater.Sudbury on Sep 28, 2017
Latest reply on Sep 28, 2017 by rastrauch

Hi,

 

I am trying to create a specific username for a user, following the naming convention we have established for our organization, which is [first name].[last name]. For some reason, every time I try to create the user, a number gets added after their username once I get to the review screen. No one else is using this username, but it is possible that it has maybe been used before when creating this person's account.

 

Renee

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