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Installing Collector on Surface Pro 2

Question asked by devans on Sep 21, 2017
Latest reply on Sep 27, 2017 by devans

I am trying to download and install Collector from the Windows Store for Apps onto a colleagues Surface Pro 2 Tablet (intel i5 x64 processor, running Windows 10), but the download link on the Store Page remains greyed so there's no way to download the program.

 

Has anyone else encountered this issue or does anyone know if this particular model Surface Tablet is supported by Collector? Is there a separate version of collector that can be obtained outside of the Windows Store for Apps?

 

Thanks in advance to anyone who can help me resolve this issue.

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