AnsweredAssumed Answered

GNSS Status App v.3 Causes Collector v.17 to Crash

Question asked by PhilC2_Boulder on Sep 20, 2017
Latest reply on Aug 20, 2019 by SBrooks_PRL

Here's our setup:

  • Trimble R1 receiver
  • Various iOS devices running 10.3.3
  • [Trimble] GNSS Status App (was 2.x, trouble started with update to
  • Collector for ArcGIS (17.0.2, Build 1807)


And the workflow:

  1. Pair R1 with iOS device via bluetooth
  2. Use GNSS Status app to set R1 receiver as 'position source'
  3. Use GNSS Status app to set differential correction services
    • Primary: RTX (Any) [i.e. RTX via satellite or internet connection]
    • Secondary: SBAS
  4. In Collector app set Location Provider to the R1
  5. In Collector app set Location Profile to handle the datum transformation between the R1 and the map's different coordinate systems
    1. I'm using <GCS ITRF 2008> for the R1's coordinate system and <GCS WGS 1984> for the Map's coordinate system
    2. The Datum Transformation is set to <ITRF_2008_To_NAD_1983_2011 + WGS_1984_(ITRF00)_to_NAD_1983_2011>
  6. Open map in Collector to begin collecting aaaaand 
  7. Collector app crashes
    1. it doesn't actually crash, the screen flashes black and then returns to the home screen. If one opens the app switcher, the Collector app is still there and apparently running. I just can't use it.


I suspect the issue here has to do with step number 5, though the only bit of evidence I can offer is that if I set the Location profile to <Default> and then open the map, sometimes instead of crashing, the Collector app throws an error message saying 'Incorrect Location Profile. The map uses a different coordinate system thatnt he location profile. You can change this in Settings'. Maybe the inclusion of the differential correction service(s) means I need to adjust the receiver's coordinate system? I'm kind of at a loss.


Anybody else experiencing this? Care to offer a solution? 





trimble r1 collector 17 high accuracy gps