Unable to process Sentinel 2 1C product with ArcGIS 10.3.1with patches

Discussion created by pjporrino on Sep 14, 2017
Latest reply on Sep 25, 2017 by pjporrino

Hi, I have installed both patches Raster Type Cumulative Patch and Raster Cumulative Patch B for ArcGIS 10.3.1.

Patches identified with patchfinder.


I have confirmed that Sentinel 2 data are admitted as raster type:


However, whenever I try to process Sentinel 2 files, both systems: script from Esri and using Add Rasters to Mosaic dataset, I get always same error: 80042018: Could not build data source and error: 8004203f could not open source as a raster dataset.





Please, any idea about? Any help would be highly appreciated as I really need to work now with this data for my current work in Sierra Leona on Disaster Risk Reduction.


Thanks a lot in advance.