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Why is using the Add Data widget to add feature services from My Content in portal failing?

Question asked by TraceyVG on Sep 13, 2017

We have built a pretty robust web app using WAB 2.4.  Everything works except that when I try to add data from our portal, even feature services that are shared publicly fail.  I don't get any sort of error message except for the standard "add failed" in the lower corner of the window.  I can select the link to the details for the service, and display it in a map viewer, but cannot add it to my App. Any suggestions would be appreciated.