I have seen similar articles before but with no reply.
My users are using Exploret desktop and are happy with its easy to use interface..... Until now!
Specifically we cannot get place searching and routing worling with our own offline services. These are 10.4.1 so I was wondering if that is the issue....
If so is there a way around it and if not when will an update be out to adress this.
Side note, I have only just realised AGOL is only 10.3........ Bit poor ESRI!