AnsweredAssumed Answered

All Services Show as Stopped

Question asked by boyle.matt on Aug 31, 2017
Latest reply on Sep 1, 2017 by patel1684

Our ArcGIS Server services all show at stopped when viewing through ArcCatalog, and if I view them through Server Manager, they show as either stopping or stopped.  However, if I go to our REST endpoint the services show as normal, and all our apps appear to be functioning as normal (there are plenty of SOC instances running, which seems to support this...).

 

If I try to start a service, either through ArcCatalog or Server Manager, it doesn't seem to start, and stays in a 'stopping' mode.

 

What would cause this behavior?  Any ideas on how to fix it?  I am trying to publish a service using caching, but can't view any of our existing cached services because they are in a stopping / stopped mode, and publishing probably won't work correctly because those tools are stopped as well.

 

System Environment

OS: Windows 2012 R2

Server Version: 10.4.1

ArcGIS Server service is running

Server RAM: 32GB

Server Processors: 4

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