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ArcMap opens only with data view and layout no menu bar and other tool bars

Question asked by supungislk-esridist Employee on Aug 30, 2017
Latest reply on Aug 31, 2017 by rastrauch

ArcMap is properly working when logging from the admin account. But all other user accounts it is loading without Menu bar and other tool bars(Only data view and layout view). I repaired the software and then also reset the ArcMap template file but still the same. Shall we write to Esri?

 

ArcMap version 10.5.1

OS: Windows 8.1

Users are manged by a server - Widows Server 2012R2

 

How to fix this issue?

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