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ArcGIS 10.2.7 Seems To Cause Microsoft Help Viewer To Hang

Question asked by CalisBrath on Aug 29, 2017

We are using ArcGIS Runtime for Desktop 10.2.7 on Windows 10 SHB-A Windows 10 Enterprise (1607) 64-Bit. We are noticing an issue in our application when the Microsoft help viewer is searched while the ArcGIS map is displayed. The help system never returns from the search, and the application must be restarted. This only happens when the map is displayed in our application.

Do you have any insight as to why this may be happening ?