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Users not able to add, edit, or delete | ArcGIS Portal 10.3.1 with Collector App Collector 17.0.2, build 1028

Question asked by NEOMAPPER on Aug 24, 2017
Latest reply on Aug 24, 2017 by mbabinski1988

I'm having an issue allowing users within our organization to add, edit, and delete features from our published maps on Collector. We used layers from our Enterprise Geodatabase 10.3.1. I've included the following images showing our published settings from ArcGIS Desktop and Portal . Collector and Portal users are not given that editing option.


Current Software:

ArcGIS Desktop 10.3.1

ArcGIS Portal 10.3.1 

Enterprise Geodatabase 10.3.1 


Current App:

Collector 17.0.2, build 1028




Publishing a service:

Image 1 - 3 shows the settings that I used to publish our map service.


Created a new Portal's user permission

Organization --> Roles --> Create Role: See Portal user roles setting.png