I have 500 points or sites that our company owns and we have 15 patrolmen to service them. We would like to add 5 more patrolmen and would like to give each of them the same amount to patrol. I would like to know which ESRI extension or tool might be able to help me with this task. We have never used any analysis before to do this so I need some suggestions. Can anyone help?
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You could use a geodatabase to manage the service points and the attributes associated (address, service_times, ID, etc...). You could also have another feature class in the database which manages Work Areas. You could create/edit the work areas based on factors (drive time for patrolmen, for example) to best manage patrolmen distribution. ArcGIS for Desktop sounds like the right option.
Does all of that make sense?