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Web AppBuilder (AGO) basemap reference layer disappears when "launched" or viewed

Question asked by matt2222 on Jul 24, 2017
Latest reply on Jul 25, 2017 by rscheitlin

We have a few basemaps that have a reference layer (Navigation Overlay) of highway shields, route names, etc. 

While configuring the App, this layer is visible and working how we expect (same is true for the 'map' - works fine there as well), however, once the App is saved and viewed, the reference layers no longer exist.

 

Configuring App:

 

Viewing App:

? Where do they go?

 

*everything is shared publicly.

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