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Pro 2.0 crashing when changing layer symbology

Question asked by tdebaun_EMUA on Jul 21, 2017
Latest reply on Jul 26, 2017 by SalmonArmGIS

As the title states ArcGIS Pro 2.0 sometimes crashes when I try to change a layer's symbology. In most cases it crashes my graphics driver and I have to close and reopen the map I am working on to continue, although sometimes Pro itself crashes or freezes completely. In the prompts I get it suggests updating my graphics drivers, tho I have done this and it does not seem to have made a difference. These issues happen regardless of whether or not the data I am working with is hosted locally on my computer or on ArcGIS Online. I also sometimes have this issue occur when trying to add or edit labels, although it is not as frequent. It seems that this happens more often with polygons and points, I don't tend to have issues with lines but currently I am not working with many line shapefiles. This problem does not seem to be particularly common so is it possible that it is a hardware issue? I'm not really sure what else it could be. For reference I am working on an HP Probook 450 G2, with an extra RAM chip installed (giving me 16 GB instead of the stock 8), but no other modifications. I believe with this computer since there is no dedicated GPU it is done by the processor, which is a hyper-threaded dual core so I think that's where the issue lies but I'm really not sure.

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