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Portal web application basemap gallery has a 'ghost' item

Question asked by kipokipo on Jul 14, 2017
Latest reply on Jul 19, 2017 by kipokipo

I am working on our organization's Basemap Gallery, which basically are a bunch of web maps of imagery that are shared to the Basemap group. These imagery are set as basemap in the web maps. When I use Basemap widget to add the group, there is always a 'ghost' item showing in the gallery. This ghost item (World Topo Map) is not added in our basemap group and it doesn't have proper icon with it. See the attached picture.

Thanks all