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Raster layers do not display in maps used in story maps. Any recommendation?

Question asked by malvarezi on Jul 10, 2017
Latest reply on Jul 10, 2017 by malvarezi

I have created a story map that includes several maps hosted in AOL and produced in ArcPro. I am having problems with the maps that have a raster layer. Basically, other members of my organization cannot see the raster layer, but they see the layer that contains states (polygon layer).

Here is a picture of what I see in the story map:

 

Here is a picture of what they see:

 

In story maps, the map shows as shared with the organization. Any recommendations to ensure that other members can see this raster layer (an eventually the general public)? Thank you!

 

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