Does anyone know how to fix this error? Invalid relay state Error: 400 The error occurs when trying to log-in to ARCGIS pro portal

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6
07-07-2017 05:30 AM
ronaldperruchon
New Contributor II

The error occurs when attempting to login to any ARCGIS Pro portal.

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6 Replies
PanGIS
by
Occasional Contributor III

Hi Ronald,

you may want to have a look at this thread. Maybe it helps.

https://community.esri.com/thread/170031

found this also:

https://community.esri.com/thread/119888

ronaldperruchon
New Contributor II

Thanks much. I did see this thread and set the trusted sites as suggested…still no luck. Also I have a support ticket out on this and no luck, even after an hour of screen sharing support.

Ron

JayantaPoddar
MVP Esteemed Contributor

What version of ArcGIS Pro are you using? ArcGIS Pro 1.3 had a bug which was resolved by installing a patch.

Bug: ArcGIS Pro 1.3 crashes on startup if KB2533623 is not installed on Windows 7 SP1 



Think Location
ronaldperruchon
New Contributor II

Thanks, I am using the most recent download as of yesterday. The program does not crash, it just won’t let me log on to any portal. I suspect this may be an organizational security setting and have sent a help ticket to IT security to analyze.

RP

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JayantaPoddar
MVP Esteemed Contributor

Also Check your computer's ability to run ArcGIS Pro 2.0. Does it pass the recommended requirement?



Think Location
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ThomasColson
MVP Frequent Contributor

Can you run Fiddler while you start Pro, then attempt to login? Is your Portal set to http or https? If https, has the certificate expired? Does your workstation trust the certificate on the Portal? Can you authenticate against AGOL? Can you make a "connection" to any Portal (there is no such thing as ArcGIS Pro Portal) in ArcMap? Can you login to the Portal via the Web UI?

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