Story Map Series issues with microsoft EDGE

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06-30-2017 12:21 PM
JohnWatermolen
New Contributor II

I am having trouble viewing points in a Story map on and a link to a  Microsoft Edge. It works fine on Google Chrome.

Any suggestions, would be appreciated

John

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13 Replies
RupertEssinger
Frequent Contributor

Hi John, Sorry about the issue. We need a bit more info. Could you let us know which of the eight Story Map app templates you are using. And if possible could you post a link to the story, assuming it is publicly shared and at a stage where it is OK to post it. 

Rupert

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JohnWatermolen
New Contributor II
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JohnWatermolen
New Contributor II

Story map series- side accordion view

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DanPatterson_Retired
MVP Emeritus

the link you provided works for me and on the 2nd 'page' I could see the points.  Is this the one you are having issues with?  http://nebraska.maps.arcgis.com/apps/MapSeries/index.html?appid=c59cfb2acf1649b1afe4c58cf72c894b

https with the above worked for me as well

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JohnWatermolen
New Contributor II

Everyone,

Thank you for the efforts. It didn't work on my work computer, but it works

just fine at my home on Microsoft Edge. Weird.

I just want to make sure because this is being rolled out to the public and

highlighted to State Officials in the near future

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DanPatterson_Retired
MVP Emeritus

wonder if it is your security... I use McAfee and it worked

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AmyRoust
Occasional Contributor III

I just discovered a similar issue with Edge on our work computers. None of the apps that I have on ArcGIS Online are able to load the features on the map. Visit https://gis.douglascountyks.org/mapgallery/ and click on any of these maps:

Advanced Voting Location Finder

Election Polling Place Lookup

Floodplain Viewer

Road Closures

Sign Inventory Viewer

Taxing Districts

Voter Information

Did you ever determine whether this was a browser security issue? If there is a setting that needs to be adjusted, I'd like to have our IT push it out to everyone.

Screenshot:

Screenshot of Sign Inventory Error Message

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RupertEssinger
Frequent Contributor

Hi Amy

As those are Web App Builder apps, not Story Map apps, it might be good to post this as a new question on this thread: Web AppBuilder for ArcGIS . I'd also recommend contacting Esri Support directly so they can walk through the issue too. I suspect this might be a security setting on the Microsoft Edge browser though, and not ArcGIS related.

I like the Edge browser but it does seem to have some peculiarities. When I work from home over our corporate VPN, it can't access the web at all, but works fine when I am off VPN.

Rupert

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RupertEssinger
Frequent Contributor

Actually, your last two examples on the second page of your map gallery are Story Map Series. 

Those, and the Web App Builder apps, load OK for me on Edge. I'm on my home network and not on VPN

Rupert

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